General Questions | Cabin Questions | Dining Questions
Shipboard Questions | Now That You're Booked Questions

Shipboard Questions

1 - Do I need a passport?

Every cruise requires some proof of US Citizenship before they allow boarding. We highly recommend a passport for most destinations but if you do not already have a passport you may use a notarized photo copy of your birth certificate with a raised seal for the Bahamas, Bermuda, most Caribbean Islands, Mexico or Canada. No, you may not use military ids, voter registration cards or a library card.

If you are travelling to anywhere other than than these destinations, a passport is required. This includes Europe, Asia, Africa, South America, Australia, the Orient, India, etc. Some ports even require a visa but the cruise line will inform you on proper documentation in plenty of trim prior to travel or even final payment.

Non US Citizens must show proof of temporary or permanent residency of the US. This includes a valid green card, passport from their country with multiple reentry visas, picture id's and in some cases visas from the countries they are visiting. Non-US Citizens should contact these consulates or embassies with regards to documentation prior to making your final payments. If you have any doubt, call us with questions.

It's a sad, sad, sad thing to see someone denied boarding for lack of proper documentation. Make sure you have your documentation well in advance. Don't assume it's in your safe the night before your cruise. Look for it by the time you make your final payment.

2 - What should I pack?

Pack like you would for any resort. Cruise vacations are casual by day, whether you're on the ship or ashore. In the evening, ships vary as to dress. As on shore, attire is dictated by occasion. For the Captain's Gala, for example, you'll probably want to wear something more formal, such as a dark suit, or cocktail dress; perhaps even a dinner jacket or gown.

3 - Will I need a tuxedo?

On some cruises, formal dinners or parties are part of the fun. But don't buy a tuxedo just for the trip. If you do want to dress to the nines, many ships offer tuxedo rental services. Even on the most formal of ships, a dark suit and tie are fine for the dressiest occasions.

4 - Can I use my hair dryer or shaver?

Most ships have 110-volt outlets in the staterooms so you should be able to use your hair dryer and shaver. However, most new ships include air dryers in the room. Ask your cruise counselor if your ship has them or not.

5 - Are there safes and safety deposit boxes on board a ship?

Yes, there are. As a matter of fact most new ships have safes right in the cabin with instructions on how to use them. If you would like a safety deposit box, the purser's desk will get one for you.

6 - Are wheel chairs available or do I have to bring my own?

As a rule of thumb, wheel chairs are available for passengers who are injured after they get on board. Most suggest that you bring your own collapsible one if you will need it throughout the cruise. Holland America Line has in the past provided a wheel chair throughout the cruise if it is requested in writing 30 days prior to departure. Check with your agent when booking regarding your ship's policy on providing wheelchairs to passengers.

7 - Can we stay in touch with the Oceanview?

Quite easily. Most ships have a daily newsletter with news, headlines, selected stock quotes and sports scores. Staterooms on many ships are even equipped with televisions. While many ships now have telephones in passenger cabins, you can also call someone on shore through the ship's radio operator while at sea. And, you can make phone calls from most ports. In addition, many ships have fax capabilities.

8 - Are there medical services onboard?

Virtually every cruise ship (except for some smaller vessels operating in coastal waters) has a fully-equipped medical facility and staff to handle almost any emergency.

9 - Are there laundry services aboard?

Yes. Almost all cruise ships have laundry facilities and a great many provide dry-cleaning services. There is, however, an additional charge for professional laundry and dry-cleaning services. Holland America, Princess Cruises and Crystal Cruises also have self-service launderettes on board simply because many of their itineraries are 11 nights or longer. Most people don't have enough underwear for a 96 day world cruise. Can you imagine your laundry bill on a trip that long?

10 - Do they take cash on board a ship?

Today's cruise ships have made the transition to a "cashless society." All passengers are given an onboard charge card that typically doubles as their boarding pass. You would use this card for all purchases including drinks, souvenirs, shore excursions, boutique services, spa services, and etc. Cash is accepted in the casino, for gratuities to the staff that served you, and at the purser's desk to settle you onboard account.

11 - Can I pre-pay my shore excursion so that I don't have to wait in line on board?

Most of the mass market lines like Royal Caribbean, Holland America and Princess Cruises let you pre-book your shore excursions to their more exotic itineraries like Europe and the Orient.

12 - Do they have Baby Sitting on board?

Most Budget and Contemporary Cruise lines encourage families with children and almost always offer sitting services; however, availability can vary on the destination and time of year. Cruise lines with limited facilities for children may not provide a children's program or sitting services unless a certain number of children are on board. Then there are those cruise lines who do not cater to children at all and may not offer any babysitting services. Ask your cruise counselor to check with the cruise line about the policy in place for the specific cruise you are considering.

Most contemporary cruise lines offer baby sitting in a group-style format in the children's room. These are conducted by the Childrens' Program Counselors. Toddlers and older children often have playtime before retiring to individual, sheet-covered mats while watching videos with the other kids. Infants are rocked and placed in individual cribs. Some cruise lines offer this for free while others may charge a small fee. Babysitting services are offered during certain evening hours when the childrens program is not in operation, but generally not on the first or the last night of the cruise. Babysitting during daytime hours is usually offered only while at sea, but a few may have more flexible hours.

Due to liability reasons, few cruise lines still offer "In-Room" babysitting services. Those that do require that you make reservations with the purser's desk at least 24 - 48 hours in advance. This "In-Room" service is usually done by female cabin stewards on their own free time. The fees are set with the cruise line and typically handled with a cash transaction directly with the In-Room Baby Sitter.

Here are some of the Cruise Line Baby Sitting Policies from 2001.

Royal Caribbean: 8 am - 2 am
$8 per hr-2 hr min. for 2 children. $10 per hr-2 hr min. for 3 children.
Sign up at the pursers desk and cash transactions only.

Norwegian Cruise Line: 12 Noon - 2 am
$8 per hr-2 hr min.
Sign up at the pursers desk and pay sitter directly.

Carnival Cruise Line: No In-Room service but Group Sitting in playroom. 10pm-3am
12 yrs. and younger

Holland America-Staff Volunteers
$8 per hour per child.
No specific time either-depends on staff member

Princess Group sitting available on most of their ships
Port Days 9 am - 5 pm. Evenings 10 pm - 1 am.
Reservations must be made by 10 am for that day
Group charge: $4 per hr per child ages 2-12

For updated information about a specific cruise line's baby sitting program, please ask your cruise counselor.

13 - What's the Drinking Age on a Cruise Ship?

You must be at least 21 years old to legally consume beer, wine and other alcoholic beverages on a Cruise Ship.